Terms and conditions Hubitools.com
ARTICLE 1: PREAMBLE
These conditions of sale are agreed by the party of the first part, Hubitools S.A., with head office located at Rue de la Station 13, 1300 Wavre, Belgium, registered with the Banque Carrefour des Entreprises as Company Number BE 0479.730.524, hereinafter referred to as "the vendor", and the party of the second part, any natural or legal person wishing to make a purchase via the vendor's website, hereinafter referred to as "the purchaser".
ARTICLE 2: PURPOSE
The purpose of these condition of sale is to define the contractual relationship between the vendor and purchaser, as well as the conditions application to any purchase made via the vendor's website, whether the purchaser is a business or a consumer.
Acquisition of goods or services via this website implies the purchaser's unreserved acceptance of these conditions of sale.
These conditions of sale shall prevail over any other general or particular conditions not expressly approved by the vendor.
The vendor reserves the right to modify its conditions of sale at any time. In that case, the applicable conditions shall be those in force on the date the order is placed by the purchaser.
ARTICLE 3: CHARACTERISTICS OF THE GOODS AND SERVICES OFFERED
The products and services offered are those listed in the catalogue published on the vendor's website. Each product is accompanied by a description.
The photographs in the catalogue are non-contractual and are as accurate as possible, but are not guaranteed to be a perfect representation of the product offered, especially with regard to colours.
These products and services are offered subject to stock availability. If, despite its efforts, all or some of the items are unavailable, the vendor shall inform the purchaser of this via e-mail as soon as possible, offering a choice between waiting for the items to become available or cancelling the order free of charge. Available items will be delivered in the normal.
ARTICLE 4: PRICES
The prices of products and services displayed on the site are shown in euros, 21% belgian VAT included.
The vendor reserves the right to change the prices at any time. Nevertheless, the prices applicable when ordering are those in force at the time of order confirmation. The prices indicated do not include the costs of order transportation, and delivery provided that they take place in the geographical zones listed below.
ARTICLE 5: GEOGRAPHICAL ZONES
Online sale of the products and services presented on the vendor site is reserved for purchasers residing in one of the countries of the European Community. Delivery to other countries is possible, but in that case the vendor will not be responsible for the administrative procedures required for import (tax, customs clearance, etc.). The transportation price will be based on the our fowarder's price estimate given at the moment of purchase completion on the Hubitools website.
ARTICLE 6: ORDERS
A purchaser wishing to purchase a product or service must:
- complete the identification sheet, indicating all the contact details requested or providing their customer number, if any;
- complete the online order form, giving all the catalogue numbers of the chosen products or services;
- accept the general conditions of sale;
- validate the order after checking it.
Acceptance of the general conditions of sale is acknowledgement of full understanding of these conditions and agreement to waive your own conditions of purchase or any other conditions.
All the data provided and the recorded confirmation shall serve as proof of the transaction. Confirmation shall serve as a signature and acceptance of the transactions performed.
The vendor shall send e-mail confirmation of the order placed.
ARTICLE 7: RIGHT TO CANCEL
In accordance with the law, the consumer has the right to notify the vendor that they are cancelling their order, without any requirement to give a reason, within 7 calendar days starting from the day after delivery of the product. This right to cancel does not apply to professional purchasers or to goods sent outside the EU.
Within that time, the consumer must announce their intention to cancel via e-mail: email@example.com . After express acceptance in writing from the vendor, the purchaser must return the delivered product, at their own expense and risk, to the administrative headquarters at 13 Rue de la Station, 1300 Wavre (Belgium).
The products must be returned in their original, undamaged packaging, and must be accompanied by all of their accessories, the user manual, and the original invoice or delivery note.
Products returned in this way must not have been unwrapped, unsealed, or used in any manner.
Goods that are incomplete, damaged, or soiled by the customer will not be taken back.
The vendor undertakes to refund the price of the returned product within 30 days following acceptance of the returned goods. The amount of €15 for bank and administrative charges shall be deducted from the reimbursement.
Returned parts must be packed either in the box in which the customer received them or in other appropriate protective packaging. Returned parts must not be loose in the return package and must be protected by the original protective material or any other appropriate material (newspaper, bubble wrap, etc.). The original packaging of the part must not be used as its outer shipping package. Do not under any circumstances affix a return slip to the product's original packaging.
The purchaser is responsible for the cost of returning the goods.
ARTICLE 8: PAYMENT METHODS
Payment must be made by Visa or Mastercard before the goods are shipped.
The items ordered remain the exclusive property of the vendor until the purchaser has paid for the order in full.
ARTICLE 9: DELIVERIES
Deliveries are sent to the address indicated on the order form, which can only be in the agreed geographical zone.
The goods are transported at the vendor's risk until delivery to the address given by the purchaser. From that moment onwards, the purchaser bears the sole risk. Delivery times are given as an indication only. If they exceed thirty days from the time of the order, the sale agreement may be terminated and a refund issued to the purchaser.
ARTICLE 10: GUARANTEE
For consumers, the vendor guarantees the products it sells in accordance with the law of 1 September 2004 concerning the protection of consumers in case of sale of consumer goods (Articles 1649a to 1649g of the Civil Code).
All of our products have a one-year guarantee from the date of invoice issue. In case of a problem with goods still under guarantee, please contact our technical support and repair service at the following address: firstname.lastname@example.org
This guarantee covers only compliance faults that existed at the time of delivery of the goods. Defects or damage due to improper use, such as water damage, oxidation, dropping or impact, negligence, and wear, are not covered by the guarantee. Likewise, repairs carried out by technicians who are not approved by the vendor shall give rise to cancellation of the guarantee.
In the framework of the legal guarantee on hidden defects, the vendor's liability is limited to the original value of the products. The vendor takes no direct responsibility for damage due to the use of the products. The vendor also assumes no liability for work such as:disassembly and/or installation, diagnosis and expert opinion, loss of use of the vehicle, loss of time, disturbances or any other significant expense. The vendor's liability is limited to the original value of the parts.
The invoice or delivery note shall serve as the guarantee certificate. The consumer must keep them.
ARTICLE 11: LIABILITY
During the online sale process, the vendor is bound by an obligation of means only; it cannot be held liable for losses resulting from the use of the internet, such as data loss, intrusion, virus, service interruption, or other accidental problems.
Moreover, information given on the website is given in good faith. Suggested links to manufacturer and/or partner sites are given for information only. The vendor may not be held responsible for information that comes from those websites.
ARTICLE 12: INTELLECTUAL PROPERTY
All the elements of the vendor site are and remain the exclusive intellectual property of the vendor.
No-one is authorised to reproduce, use, rebroadcast, or use for any purpose whatsoever, even partially, any elements of the site, whether software, visual, or audio. Any link, whether simple or hypertext, is strictly prohibited without express prior written agreement from the vendor.
ARTICLE 13: PERSONAL DATA
All the personal data required to process an order is kept by the vendor or its partners and may be sent to companies with which the vendor - or its suppliers - work, only whenever such disclosure is necessary for the order to be processed.
The user further authorises the vendor to use this data to draw up statistics for the purpose of improving its website or the goods and services it offers.
This information may also be used to allow the broadcasting to customers, by any communication channel, of information concerning the vendor's commercial activities.
Finally, the vendor keeps the personal data to facilitate subsequent orders. The vendor further undertakes not to divulge the information in its possession to another company or enterprise.
The data kept by the vendor may be requested and corrected by simple request at any time.
ARTICLE 14: PROOF
The parties accept electronic communications as proof in the context of their relationship (e.g. e-mail, computer backups, etc.)
ARTICLE 15: SETTLING DISPUTES
The present conditions of online sale are subject to Belgian law. In case of dispute, the courts with jurisdiction over the vendor's head office are competent, unless otherwise provided.
RETENTION OF TITLE
The products remain our property until full payment of their price. You nevertheless assume the risks as soon as they are despatched.