Hubitools s.a. (hereinafter referred to as "Hubitools", "we", or "our") values the protection of and respect for your privacy very highly. The purpose of this policy is to inform you about our practices concerning the collection, use, and sharing of data that you share with us via our .com website (hereinafter called the "website").
This policy (as well as our General Conditions of Sale and any document referred to in our Policies concerning cookies describes how we process the personal data that we collect and that you provide. We invite you to read this document carefully to discover and understand our practices concerning the processes that we implement concerning your personal data.
1. WHAT PERSONAL DATA DO WE COLLECT?
Your personal data (hereinafter called "personal data") is data that can be used to identify you either directly (information such as your last name and first name, allowing instant identification), or indirectly (information such as your postcode, telephone number, or contract number, allowing you to be identified indirectly)
During our interactions with you, we may need to collect various pieces of information:
- identification data (last name, first name, address, telephone number, e-mail address, etc.);
- demographic data (such as gender, language, age);
- professional information;
- geolocation data, and your IP address in particular;
- information concerning browsing and behaviour on our website.
2. WHEN DO WE COLLECT YOUR PERSONAL DATA AND WHAT FOR?
2.1. When you submit a contact request via our website
When you submit a contact request via our website, we ask you for your last name, first name, company name, e-mail address, and telephone number.
We use this information to respond to your query, including providing you with all the information you need about your products and services. We may also contact you several times after your contact request in order to follow up on your request for information. We would do so in accordance with our legitimate interest in providing accurate information before and after a sale or a request for information or contact.
We keep contact request messages for two (2) years. After that time, they are permanently deleted.
2.2. When you register to receive our newsletter
When you register to receive our newsletter, we ask you for your name and e-mail address.
By subscribing to our newsletter, you consent to receiving information about our products and services and other information that we think would interest you.
You may withdraw your consent at any time, and we will stop sending you our newsletter.
Your information is kept as long as you continue to consent to receive our newsletter.
2.3. When you browse on our website
When you visit our website, server logs are stored. The storage of these logs is legal if the user is informed of the implementation of the logging system and if the data kept is used only to guarantee the security of the system and error detection.
3. TO WHOM DO WE DISCLOSE YOUR PERSONAL DATA?
Your personal data will not be sent to third parties unless those parties are contractually linked to Hubitools or acting at the request of or as subcontractors. Their access is limited to the data they need to carry out their task. Hubitools always asks its subcontractors to describe the organisational and technical protective measures for personal data and to guarantee their strict confidentiality.
4. IS YOUR PERSONAL DATA TRANSFERED? HOW AND WHERE?
We generally store your personal data within the European Union. However, if some of our service providers are located in countries outside the European Union ("Third-party countries"), we transfer some of your personal data to Third-party countries. In particular, this can occur with Third-party countries about which the European Commission has not made an "adequate protection" decision. In that case, we make sure that this transfer takes place in compliance with applicable regulations and that it guarantees a sufficient level of protection of privacy and basic human (most notably by the European Commission's standard clauses).
5. YOUR RIGHTS
You have a certain number of rights concerning your personal data and how it is processed. You have the following rights:
- Right of access
- Right to rectification
- Right to erasure (right to be forgotten)
- Right to restriction of processing
- Right to data portability
6. COOKIES AND SIMILAR TECHNOLOGIES
For more information, read our Cookie policies.
7. LINKS TO OTHER WEBSITES AND SOCIAL NETWORKS
- sending an e-mail from the "contact us" tool on Hubitools.com
- completing this online form
- or writing to us at the following address: Hubitools s.a. 13 rue de la Station -B1300 Wavre (Belgium)